Medication Therapy Management

Our Medication Therapy Management (MTM) program gives you free, personalized help to make sure you take your meds just as your doctor prescribed. You get one-on-one time talking with a registered pharmacist or licensed pharmacy intern. You can review your dosing schedule, ask questions about your meds, and talk about ways to lower your risk of side effects.

How do I qualify?

We automatically enroll you in our MTM program if you have 2 or more of these conditions and are on at least 8 covered Part D meds:

  • Chronic Heart Failure
  • Diabetes
  • High Cholesterol (Dyslipidemia)
  • High Blood Pressure (Hypertension)
  • Osteoporosis
  • Rheumatoid Arthritis
  • Depression
  • Asthma
  • Chronic Obstructive Pulmonary Disease (COPD)
  • HIV/AIDs

After you’re enrolled, we’ll send you a welcome packet within 60 days with details about the program. We'll also talk to you to schedule a medication review. These reviews take about 30 minutes. Our pharmacists use this time to evaluate the meds you are taking, help you eliminate side effects, find medication alternatives, and simplify your routine. They can help you make your meds work better for you.

After the review, we'll send you a Patient Medication List (PML) and a Medication Action Plan (MAP). The PML will include your current medications. The MAP will summarize what you and the pharmacist discussed during the review.

Does my doctor know about this?

Yes. We will talk to your doctors about any concerns or changes to your meds that come from your review. And you and your doctor will both get written summaries of your reviews.

The program works with your doctor. It does not take the place of your doctor and their orders.

How long does this program last?

Medication reviews are offered once a year, but may occur more frequently as you're diagnosed with new diseases or start new medications.

How do I get more information?

We’re happy to answer your questions. Call 1-866-352-5305, (TTY 711), Monday through Friday, 8 a.m. to 8 p.m.

 


MTM programs are not considered benefits.